Frequently Asked Questions

The following are frequent concerns of our clients, if you have additional questions,
please send an email to customer care

Kat & Bella candles are made with all-natural soy or coconut-soy waxes ethically sourced in the U.S. Our wicks are braided cotton to ensure a clean and consistent burn.

With proper care, you can expect your candle to have 50 - 60 hours of burn time.

Trimming the wick after each burn will increase your candle’s lifetime. Burning candles longer than 4 hours increases the risk of heat damage or glass breakage. Never move a burning candle.

Many orders will ship the next business day, but please allow 5-7 days for processing due to fluctuating demand. We will make every effort to ship as quickly as possible. Please visit our shipping policy for more details.

Kat & Bella candles are crafted using premium phthalate-free fragrance oils. However, many of our oils used are infused with essential oils.

Absolutely! Please contact us at care@katandbella.com to discuss your needs.

Yes, we welcome custom orders for gifts, weddings, baby showers, and other events. Please email us at care@katandbella.com for details.

At this time, we only offer shipping in the U.S.

We respect the privacy of our clients and we do not share your personal information. Please see our Privacy Policy for full details.

Additional Questions?